As e-commerce and brick-and-mortar retailers adapt to a new reality characterized by remote work and social distancing, they must build trust by creating a unique and authentic brand experience across all touchpoints. Fortunately, the techniques used by many leading brands can serve as a blueprint for effectively engaging people — no matter where they are.

In Total Retail, our CEO and Founder, Jeff Snyder, shares his thoughts on three digital techniques that can be employed to augment the overall customer experience.

Head to Total Retail to find out more!